Who this is for
- Operations, finance, HR and IT leaders whose teams spend their days on approvals, status chasing and manual reporting.
- Organisations that still run SharePoint Designer or Lotus Notes workflows and need to move them while the technology is being deprecated.
- Companies where makers have built flows in the default environment and nobody has the full picture of what runs.
- Enterprises that want automation at scale but have to prove governance and traceability to their auditors.
Problems we typically solve
- Approvals travel by e-mail, and nobody can say where a request is stuck.
- Reports are compiled by hand every week or month from several sources.
- The same data is typed into two or three systems.
- Legacy workflows are too rigid for parallel approvals, escalation or Microsoft Teams notifications.
- Flows built by one person break when that person leaves, and nobody owns them.
What we deliver
- Approval flows: sequential and parallel approvals, escalation paths for overdue tasks and instant notifications in Microsoft Teams.
- Cross-system automation: flows that connect your systems through the platform’s 1,500+ connectors, plus custom connectors for internal and legacy systems.
- Automated reporting: scheduled collection of data and delivery of reports, so that nobody assembles them manually.
- Process apps: Power Apps and Dataverse in front of the flow, when people need a screen as well as a robot.
- AI Builder steps: document processing (for example invoices and receipts) and sentiment analysis inside a flow, without custom code.
- Governed delivery: solution-aware flows, separate environments, DLP policies and deployment through pipelines (see ALM and governance).
- Modernisation of old workflows: SharePoint Designer workflows rebuilt in a modern visual designer.
How we work
- Pick the right processes. We favour high-volume, rule-based work with a clear owner, and document how it actually runs today.
- Measure the baseline. Time and volume before automation, so the saving can be shown afterwards instead of guessed.
- Design for failure. Error handling, retries and owner notifications are part of the design, not an afterthought.
- Build in development, release through pipelines. The same promotion path as any other enterprise software.
- Monitor and improve. Run history, failure alerts and a regular review of what the flows actually save.